Nortel Phone System

Nortel Norstar System

Two Call Pilot 150 Limitations
The following features are supported with the limitations of only being supported within the same unit
N°	Feature codes & Mailbox options	Supported	Remarks
1	Leave Message Feature 980	Partial	Users must know destination Call Pilot in addition to mailbox number (to Invoke this feature, either F980 or F990 is to be invoked based on the destination Call Pilot)
2	Group List under System Administration Feature 983	Partial	Group List can only be used within one call Pilot
3	Name Dialing Feature 988	Partial	Mail boxes can not distributed across two Call Pilots Similar to Feature 980.
4	Remote access of Voice mailbox through AA	Partial	Two Call Pilots can only access its own mailboxes through its own AA tables.
5	Broadcast messages	Partial	Cannot broadcast a message between two systems
6	Group messages	Partial	Group messages between two systems are not supported.
7	Company Directory	Partial	Company Directory across two systems is not supported.
8	Sending, Replying, Copying,Forwarding messages	Partial	Sending, Copying and Forwarding massages between twosystems are not supported
9	Call Center transfer to AA	Partial	Call Center can transfer Acd calls to default AA on the other unit by invoking its VMDN. But can not specify the AA table number.
10	Call Center transfer to CCR	Partial	Call Center can reach any CCR tree nodes on the other unit by distributing calls to an agent who can use F986/ F996. But can not distribute calls to CCR tree directly through routing table.