Norstar Plus Voicemail Release 3.0 (September 1997) Norstar Application Module
(NAM)
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| Hardware: |
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- Intel Pentium 100 MHz processor
- One 3.5” floppy drive / 1.44 Meg. High
density
- One 1.2 gig hard drive (100 hours storage)
- One 14,400/28,800 BPS modem
- 4 Full size ISA compliant expansion slots
- 1 Half length ISA slot
- 1 Half length PCI slot
- 1 PICMG/ISA slot
- Two RS232 serial ports
- One keyboard port
- One mouse port
- 8 or 16 mega of RAM (depending on size)
upgradeable to 32 Meg.
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CONNECTION TO KSU
There are 2 versions of Norstar application module (NAM ) release 3
copper using a DVC card a Fiber using MS-BIC card. |
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DIGITAL VOICE CARD
Connects to KSU via digital extension ports like the Flash or Star talk
voice mail.
Compatible with all systems DR5, CICS release 3 or below and MICS
release 3 or below Provides two channels of communication through each
single digital Norstar station port. |
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MEDIA SERVICES BASE INTERFACE
CARD (BIC)
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Converts analog voice signals
to digital data
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Compatible for up to 32 voice
channels activated via software upgrades and
media services processor expansion card (PEC)
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Connects to KSU via fiber
expansion port
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BIC cards cannot be installed
into an existing system
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Requires MICS any software
revision
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Requires fiber expansion card
with open port
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| New features
introduced with Release 3.0 |
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- New S/W Applications (keycode enabled)
1. NVM Manager
2. Desktop Messaging in 10,25,50 or 100 seats (includes NVM Manager)
3. Digital Networking (includes NVM Manager)
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| New hardware
changes |
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NAMII- 100 MHZ PentiumSBC, 16
MB RAM on all models
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1.2GB HDD gives 70 hours
storage on DVC and 100 hours on MSBIC systems, all systems shipped
as model 2 with appropriate cards and keycodes.
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MSBIC supports 8 channels, add
PEC to increase by 8 channel increments.MSBIC with 3 PECs supports
32 channels (max 16 for VM app)
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Keycodes available in 2,4,6,8
channel increments
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MSBIC supports FAX with
addition of BEC daughter card. --- Separate codes for FAX packages
for DVC and MSBIC systems
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| Features |
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- Mailboxes (1000)
- Alternate extension
- Call screening
- Information mailboxes
- Operator
- Personal mailboxes
- Mailbox message time (maximum 180 minutes)
- Message retention period (1-365 days,
indefinitely)
- Off/on premise message notification (single
number)
- Notification number of attempts (1-120
minutes)
- Mailbox overrides
- Incorrect password Attempts (1-20)
- General delivery mailbox
- Group messages
- Target attendant
- Levels (10)
- Feature buttons (one touch)
* Leave message
* Open mailbox
* Operator status
* System administration
* Voice mail DN
* Transfer to mailbox
* Interrupt message
- Custom call routing trees (4)
- Paths
- Voicemail reports
* Directory
* Numeric mailbox information
* System group list
* Message usage
* Calling line identification
* Dialing translation
* Alarm
* Custom call routing
* Call handling and port usage
* System configuration
* Fax on demand usage
Dialing translation table
* Used with incoming caller ID and reply feature
Greeting tables (4) time of day define
Number of rings to answer (0-12)
Language (French/English)
Extension lead digits (0-9)
Programming methods-
* M7310/M7324 set
* Norstar voice mail manager
* Norstar voice mail administration software
Class of service (16)
Company directory
Guest mailboxes
Message waiting notification
Outdial route
Prompt languages (2)
Message time (60 minute maximum)
Greeting length (1-60 minutes)
Outbound transfer/call redirect
Password expire
System coordinator mailbox (102)
Backup/restore functions
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- Broadcast messages
- Group lists (99)
- Store up to 40 greetings
- Touchtone gate
- Business status (schedule override)
- Dial by last name directory
- Fax on demand
- Administration password
- Operator password
- Call screening
- Message delivery options
* Normal
* Certified
* Urgent
* Private
- Primary and alternate mailbox greeting
- Mailbox options
* Message replay
* Back up / forward 9 seconds
* Skip to end
* Play previous message
* Forward message
* Skip to next message
* Time and date stamp
* Save message
* Erase message
* Reply message
* Reply to sender
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