Nortel Phone System
Nortel Norstar System 

877-648-3532

www.nhtelecom.com

Norstar Modular ICS Release 6.0 software (2002)

The Norstar Modular ICS targets businesses that use more than 20 telephones and require capabilities that allow for more power, more growth and more advanced applications. It can start as small as 4x32 (4 lines and 32 extensions). The Modular ICS can support analog or digital lines, including ISDN BRI and T1/PRI for high-speed voice and data applications. With XC software installed, Modular ICS capacity increases to 272 ports and supports integrated Companion wireless for full roaming capability.
 

• 32 Digital station ports built into KSU (using one pair of wires for each extension)
• Two slots for Trunks:
  * 4x0 LS/DS
  * 4x0 Callers ID
  * Digital trunk card
• Software slot
  * 2 slots for expansion
• Supports the following expansion cards: (combination depends on software)
  * Two port fiber expansion

          * Six port fiber expansion
          * Slim fiber combo card
          * Service card

Power supply is built in and field replaceable. The system has a built in connections for music on hold, loud speaker paging and relay contact for auxiliary ringers. Three 50-pin male amphenol connections for interconnections cables for the stations and lines the amphenols are also used for connection of external devices such as Music on Hold source, loudspeaker paging and a relay contact for auxiliary ringers.

The Norstar Modular ICS (MICS) telephone system is a fully expandable and flexible system that will not only be a workhorse in your office, but also has the capacity to expand as your needs grow. It will grow in both sizes as functionality, so your initial investment is always protected. Norstar Integrated Communications Systems offer a portfolio of telephone/key systems, with solutions for small-to-medium businesses and branch offices, The Norstar Modular ICS can start with just a few incoming lines and telephones and grow to up to 272 ports (224 stations) in various combinations of lines and expansion levels, including 60 Companion wireless telephones.

Every Norstar Integrated Communications System (ICS) is a fully digital platform that brings all of your communications together right at your desktop - including fax, e-mail, computer, and telephones. Voice Mail, Call Center Applications, integrated mobility, Internet access, ISDN and Desktop CTI are just a few of the options that can be added to the system for greater service to your business. All additions to the system integrate seamlessly into the operation of the MICS system.

The administration or the programming can be done from any extension on the system with M7310 phone or a larger phone Or by using a computer with NRU (Norstar remote utility) software and connect to the FastRad either directly through a serial connection or remotely using a line.

• All features of release 5
   
• Centralized Voice Mail on Norstar (NVM as CVM) – implements centralized voicemail capabilities on the Norstar platform. The NVM application in the Norstar Applications Module (NAM) acts as a centralized voicemail for Norstar or Meridian* 1s connected over Meridian Customer Defined Networks (MCDN). The user interface from a Norstar on the MCDN network accessing the Centralized VM is similar to remote dial-in to retrieve messages.
   
• Centralized Auto Attendant on Norstar (NVM as CAA) – implements the centralized Auto Attendant on Norstar. The Norstar VM application in the NAM acts as a centralized Auto Attendant for Norstar connected over the MCDN CDP network. A call entering the private network from any node can utilize the Centralized Auto Attendant on the NVM to reach any party on the private network.
• Meridian Customer Defined Network (MCDN) ISDN Call Connection Limitation (ICCL) – Limits the connections in the following conditions in a MCDN network. In a network it is possible for a call to be routed through many transit PBXs, either by miss-configurations or because of some error condition. The result is that the call initiation request blocks a number of channels, thereby making them unavailable for other calls. In order to protect the network against indefinite looping (and thereby locking of resources), the transit/tandem counter is added. At a transit PBX, before making a new call, the tandem counter value will be compared with the value programmed in the transit PBX (which will be in the range of 0-31). If the received value is more than the programmed value, the call will not be allowed to pass through and will be cleared back.
• Trunk Anti Trombone (TAT) – optimizes the use of channels between sites on an MCDN network. On an MCDN network, due to certain features like network call forward and network call transfer; it is possible that there are two trunks in parallel between two nodes being used for the same call. In these scenarios, after the call is answered, the MCDN TAT bridges the call internally and removes the tromboned trunks.
  MCDN Camp-On – is a part of MCDN Network Attendant Services. It defines the way to camp on an enquiry call to a busy set. This feature enables the calling party (over the MCDN network) to indicate to the called party, who is already on an established call that another call is waiting. It allows a busy extension to accept the new call by clearing the established call, or to reject the new call. Norstar supports this feature when initiated from the Meridian 1.
• MCDN Break-In – is a part of MCDN Network Attendant Service. It allows the network attendant, on encountering a busy destination, to break into the established conversation. The attendant console can have a key configured as the BKI (Break-In) key. Norstar supports this feature when initiated from the Meridian 1.
• 3rd Digital Trunk Interface (DTI) support – adds a 3rd DTI on the NA MICS system apart from the existing two on-core DTIs. The 3rd DTI can be added to module 7 or 8 on a Mega system or on module 3 or 4 on a Mini system. This is applicable for all the protocols that are currently supported by on-core DTI and for profile 1 and 4 only. An upgraded DTI with new firmware is required for proper operation on off core trunk module.
• E1 PRI and MCDN Features on Profile 2 – adds E1 PRI to the NA Global Market Profile (profile 2) with protocols ETSI 403 and MCDN (SL1) and the corresponding feature over MCDN.
• European Telecommunications Standards Institute (ETSI) Malicious Call Identification (MCID) – allows the Norstar user to identify and register an incoming call over ETSI ISDN BRI/PRI. When invoked, the Norstar MCID feature will request the network to record information about the answered call. The information is then stored in a database of networks controlled by the network operator. If the network does not support the MCID feature, Norstar will receive the message "not acknowledged" which displays on the set. The MCID feature request the following information.

          * Called party number
          * Calling party number
          *Local time and date of invocation in the network serving the called   user .  

          *Calling party sub address (if provided by the calling user).

• ETSI Network Call Redirection – provides the end user with access to call diversion features available from the digital network and integrates them with existing Norstar features. Network call diversion features are similar to the Norstar Call Forward and Selective Line Redirection features; under certain conditions, they cause the network to redirect calls to other destinations..

• Network Call Diversion (NCD) – is an enhancement to CFAC, CFB, CFNA, and SLR that will attempt to ask the Central Office to redirect calls, as opposed to the Norstar system doing so.

• Copy Settings for Control Sets and Lines – introduces the COPY option for control sets (for both lines and sets).

• Call Logs Enhancement – enables call logging once the call log space is assigned. In case of rerouted calls the logging is carried out for explicitly transferred calls only. Currently to enable call logs for sets, line should be assigned for the corresponding sets. This enhancement removes this limitation.

• Calling Line Identification (CLID) on All Target Lines – displays the CLID on every set having appearance of the incoming line. In MICS 5.0 product and its predecessors, the CLID would appear only on a single set programmed in the OAM under Lines for any physical or target line. This new feature will allow configurations such that CLID will be displayed on all the sets having appearance of the line.

• Distinctive Line Ringing (DLR) – enhances the functionality of the Extension Wide Distinctive Ringing (Feature 6) to provide support for distinctive ringing based on incoming CO line. The DLR feature supports four distinctive ring patterns (DRPs). All Norstar sets and lines uses default ring pattern, i.e., DRP_1. The rest of the three DRPs are available for DLR. For call ringing and call answering priority, mechanisms have been added to DLR. The feature also adds HG distinctive ringing. HG distinctive ring provides different ring pattern for Hunt Groups. HG distinctive ring feature supports four DRPs. By default all HGs will have DRP1. The rest of three DRPs are available for distinctive HG ringing.

• System Wide Call Appearance (SWCA) – enables the system wide holding of an external call. SWCA keys are now available on a per system basis. External calls get automatically associated with an available SWCA key. When call comes in on a set, whichever set answers the call can hold it system-wide. The user simply presses the associated SWCA key or the HOLD button all related SWCA keys will start fast flashing on all sets having an appearance of the same SWCA. A flashing SWCA button on any set indicates a held call. Pressing that button on any set will allow the user to retrieve the call onto that set and answer the call through the intercom key. SWCA key and the intercom key will have solid appearance.

• Speed Dial Enhancement – increases the number of system speed dials to 255 from 70. The number of user speed dials remains at 24. There is no change to the way the system or user speed dials are programmed.

• Alpha Tagging – displays the system speed dial name for an incoming call, if the CLID number matches with the system speed dial number and the system speed dial name is programmed. If name is received from the CO, it takes precedence.